Frequently Asked Questions
Here you’ll find answers to the most common questions about GARDEN+. From licenses to setup and support, we’ve got you covered.
How do I get access after purchase?
You’ll receive a personal link to your GARDEN+ Notion workspace within a couple of minutes of your purchase.
Do I need a Notion account?
Yes, but it’s free to create one. GARDEN+ works seamlessly with the free version of Notion.
Do I keep access forever?
Yes — everything you create in your workspace is yours to keep. Your license covers access to updates, new templates, and support while it’s active.Can I pay monthly?
Licenses are billed quarterly or yearly. We don’t currently offer monthly plans, as GARDEN+ is designed for semester/quarter cycles. Our GARDEN+ Brand Method™ is unlike quick-fix branding courses; GARDEN+ is intentionally designed to unfold over about three months. This gives you the space to do things properly: reflect on your decisions, test your assumptions, and gather feedback — so the brand you build is both strategic and sustainable.
Can I upgrade later?
Yes — you can upgrade from Single User to Multi-User, Consultant, or EDU license at any time. You’ll only pay the difference.
Do you offer refunds?
Since GARDEN+ is a digital product, we don’t offer refunds once access has been granted. But you can cancel future renewals at any time.What’s the difference between a Single User and Multi-User license?
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Single User is for individuals (entrepreneurs or small business owners).
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Multi-User is for businesses and includes 5 team members (with options to add more).
Can I share my Single User license with my team?
No — Single User licenses are personal. For team use, please choose a Multi-User license.As a consultant, can I use GARDEN+ with clients?
Yes — but only with a Consultant License, which includes commercial usage rights and client-ready workspaces.-
How does the EDU license work?
Each student pays 475 DKK for access (fits within the Danish “study materials” fee cap). Educators get a teaching guide and student-ready workspaces.
Do students receive certificates?
Yes — students completing the program receive a Certificate of Completion from GARDENR Studio.
Can institutions purchase bulk access?
Yes, we offer custom EDU licenses for larger institutions. Please contact us for details.Do I get updates after purchase?
Yes — as long as your license is active, you’ll receive continuous updates, new templates, and improvements.
What if I need help setting up?
We provide onboarding guides with every license. Multi-user and Consultant licenses also include dedicated support. Follow our blog for guides to get the most out of your GARDEN+ Platform.
How quickly do you respond to support requests?
We aim to respond within 24–48 hours on weekdays.Is GARDEN+ available in Danish?
Currently, GARDEN+ is available in English. However, most browsers (including Chrome, Edge, and Safari) allow you to automatically translate the platform into Danish.
Can I request new features?
Yes! We’re always improving GARDEN+. Send us your suggestions via the contact form.
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